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Frequently Asked Questions
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Can beginners participate in trail rides or lessons?Yes, beginners can participate in trail rides or lessons at City Island Stables. All new students, regardless of experience, must start with a half-hour evaluation lesson for safety. Trail rides and lessons are open to all experience levels as long as riders meet the minimum height and age requirements.
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Do you have packages or discounts for multiple lessons?Yes, we offer lesson discount packages: 10 half-hour lessons for $450 and 10 one-hour lessons for $700. These packages are valid for 12 months from the date of purchase. Lessons in packages are for individual use and not interchangeable between different lesson lengths.
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What is your booking and payment process for lessons?To book a lesson, you need to call or visit to schedule your lesson one to seven days in advance. A non-refundable $20 deposit is required to reserve your first lesson and is applied to that lesson. You must provide your name, email, phone number, agree to the terms, and specify the number of participants. Payment can be made by cash, check, or credit card. Packages are valid for one year from date of purchase. There is a 24-hour cancellation policy for lessons, otherwise, the lesson will be charged in full.
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Do you offer after-school programs, camps, or seasonal programs?Yes, we offer a Summer Riding Program for children ages 5-16, which includes horse care, grooming, riding lessons, stable safety, and arts & crafts. The cost is $130 per day or $550 per week, with after care available for $10 per hour up to 6:00 pm.
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Are private lessons available? What about group or family lessons?Private lessons are available by appointment. For group or family lessons, please contact us directly for more details.
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Do you offer lessons for adults, children, groups, and those with special needs?We offer lessons by appointment for ages 5 and up, including both children and adults. Group lessons are also available, and private lessons can be scheduled by appointment. For groups or families, please contact us directly for specific arrangements.
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What’s included in a lesson or trail ride?A trail ride includes about 50 minutes to an hour of riding on your own horse, guided through scenic landscapes, with helmets provided and required. Private trail rides also include a barn tour. For lessons, all new students begin with a half-hour evaluation for safety. What you learn during a lesson is determined by your ability and the instructor's discretion. Helmets are mandatory for all lessons and provided free of charge.
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What types of lessons or riding programs do you offer?We offer half hour and hour lessons by appointment for ages 5 and up. There are also trail rides, pony rides (for children up to 90 pounds), hand-led horse rides on full-size horses, and riding parties with optional grooming class and barn tour, hayride, or petting zoo. Private trail rides are available by appointment.
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Do you offer specialized lessons (e.g., jumping, Western, polo)?Yes, City Island Stables offers both English and Western riding lessons.
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Are helmets and equipment provided?Helmets are required for all riders and are provided free of charge. If you prefer, you can purchase a helmet on site. All riders are recommended to wear long pants and closed shoes.
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Do you have horses for heavier or plus-sized riders?We try to keep the weight limit to 250 pounds.
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Are there restrictions for first-time or inexperienced riders?There are no restrictions for first-time or inexperienced riders. All new students, regardless of experience, must start with a half-hour evaluation lesson for safety.
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What are the weight and height limits for riders?Riders must be a minimum of 4 1/2 feet tall, and the weight limit is 250 pounds.
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What breeds of horses do you have, and are any available for sale or lease?We offer horses for lease with an instructor's recommendation. No Information Available regarding breeds or horses for sale. Please get in contact with us for information.
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What level of experience is required for rides or lessons?No experience is required to participate in rides or lessons at City Island Stables. All new students start with a half-hour evaluation lesson for safety, and both trail rides and lessons are open to all experience levels as long as riders meet the minimum height and age requirements.
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Where are you located and what are your hours?We are open every day, Monday through Sunday, from 9:00 am to 6:00 pm.
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Do you have riding trails or an indoor arena?We have riding trails available for trail rides, but there is no information provided about an indoor arena.
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Are boarding services available, and what do they include?Yes, boarding services are available. Horses are fed twice daily with hay and grain, receive daily turnout, blanketing if needed, and stalls are cleaned daily. Rates start at $800 per month. Stalls or pasture boarding options are available; contact us for details. You can tour the stables for boarding purposes and check on availability by getting in touch.
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Do you offer options for school trips or camps?We offer a Summer Riding Program for children ages 5-16. For groups or schools, you can reserve a Riding Party, which can include additional options such as a pony rental, grooming class and barn tour, hayride, and a petting zoo. Contact us for more details and to arrange a group visit.
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Do you host birthday parties, private events, or group activities?Yes, we host riding parties with a maximum of 15 children. You can bring any food you like, and we provide a refrigerator for food storage. The party includes a pony rental for $100 per hour, with additional options like a grooming class and barn tour for $10 per child, hayride rental for $250 per hour, and petting zoo rental for $500. Hour-long lessons for older children are also available for $40 per child for a half hour. If you have special requests or specific needs for your event, please contact us to discuss details.
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Can I book ponies or horses for off-site events or parties?Yes, Pelham Bit Carriage Company offers vintage carriages and trained horses for off-site events and parties.
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Are horse and carriage rentals available for special occasions?Yes, Pelham Bit Carriage Company provides horse and carriage rentals for special occasions.
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What is the best way to reach staff if I don’t get a response?Please call the office and leave a voice message; your call will be returned.
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How can I contact the stables or get help with my booking?Please call or visit the stables to book your lesson or for help with your booking. If you need to schedule or cancel appointments, call the office and leave a voice message; your call will be returned.
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How do I cancel or reschedule a booking?To cancel or reschedule your booking, please call the office to schedule or cancel your appointments. If you need to leave a voice message, your call will be returned. Lessons must be canceled or rescheduled at least 24 hours in advance to avoid being charged in full.
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What is the process to request a refund?Lessons are non-refundable once the student is mounted. Lesson packages are also non-refundable. If you cancel a lesson with less than 24 hours’ notice, the lesson will be charged in full.
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How are weather-related cancellations or rescheduling handled?In the event of rain or bad weather, we will contact you to let you know that the appointment is canceled and can then be rescheduled.
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What is your cancellation and refund policy?All lessons have a 24-hour cancellation policy or the lesson will be charged in full. A non-refundable $20.00 deposit is required to book your first lesson, which is applied to the lesson. Lesson packages are non-refundable once the student is mounted. In the event of rain or bad weather, you will be contacted to reschedule.
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Can I book for multiple people or a private group?Yes, you can book for multiple people or a private group. Private rides are available by appointment. For group bookings, a deposit secures your spot, and the remaining balance will be calculated based on the number of participants on the day of your ride.
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Is advance booking required, or do you accept walk-ins?Trail rides and pony rides are available on a first come, first serve basis between 9 am and 5 pm (pony rides until 6:30 pm), so advance booking is not required for those. Private rides and lessons require an appointment.
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What information is needed to complete a booking?To complete a booking, you need to provide your name, email, phone number, agree to the terms, specify the number of participants, and make payment of either a deposit or use an appointment credit from a lesson discount package.
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Do you offer camps or field trips for schools or large groups?We offer a Summer Riding Program for children ages 5-16. For groups or schools, you can reserve a Riding Party, which can include additional options such as a pony rental, grooming class and barn tour, hayride, and a petting zoo. Contact us for more details and to arrange a group visit.
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How can I pay, and are deposits or advance payments required?We accept cash, checks, and credit cards. A non-refundable $20 deposit is required to book your first lesson, which is applied to the lesson. For trail rides and group bookings, the deposit holds your spot, and the remaining balance is calculated based on participants on the day of your ride.
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How do I book a lesson, trail ride, or pony ride?To book a lesson, please call or visit to schedule one to seven days in advance. For trail rides and pony rides, these are first come, first serve—just come in any time during operating hours (9 am to 5 pm for trail rides, 9 am to 6:30 pm for pony rides). For private rides, an appointment is required.
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What are your hours of operation?We are open Monday through Sunday from 9:00 am to 6:00 pm.
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Do you offer packages, gift certificates, or prepaid lessons?Yes, we offer lesson discount packages that are good for one year from the date of purchase.
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What is the maximum group size for rides or lessons?The maximum group size for riding parties is 15 children. For other rides or lessons, no specific maximum group size is provided.
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Can visitors interact with horses (groom, feed, pet) without riding?Visitors can interact with the animals without riding by reserving a Riding Party and getting the additional petting zoo rental, which includes donkeys, sheep, rabbits, and goats.
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What is your policy on horse care, feeding, and turnout?Horses are fed twice daily with hay and grain, receive daily turnout, blanketing if needed, and stalls are cleaned every day.
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Do you offer horse boarding? What is included and what are the rates?Yes, we offer horse boarding starting at $800 per month. Horses are fed twice daily with hay and grain, receive daily turnout, blanketing if needed, and their stalls are cleaned daily. Stalls and pasture boarding options are available—please contact us for details and availability.
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Do you have horses, ponies, or working cats for adoption or lease?We offer horses for lease with an instructor's recommendation. No information is available regarding horses, ponies, or working cats for adoption.
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Are there available stalls or pasture boarding options?There are available stalls or pasture boarding options but get in touch for details.
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Can I tour the stables or check boarding availability?Yes, you can tour the stables for boarding purposes, and availability can be found out by getting in contact with us.
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Are helmets, boots, or other equipment required or provided?Helmets are required for all riders and are provided free of charge. If you prefer, you can purchase a helmet on site. Riders must also wear long pants and closed shoes.
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What happens in the event of rain or bad weather?In the event of rain or bad weather, we will contact you to let you know that the appointment is canceled and can then be rescheduled.
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What should I wear or bring for a lesson, trail ride, or pony ride?Riders should wear long pants and closed shoes. Helmets are required and are provided free of charge.
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Should I prepare for insects or weather during my visit?Yes, you should be prepared for exposure to insects and weather extremes during your visit.
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Is there a dress code for riding?Riders should wear long pants and closed shoes. Helmets are mandatory and provided free of charge.
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Are animal feeding or petting activities available for young children?Visitors can interact with the animals without riding by reserving a Riding Party and adding the petting zoo rental, which includes donkeys, sheep, rabbits, and goats.
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Are there riding options for adults and seniors?Yes, there are riding options for adults and seniors. Both trail rides and private rides are available, and each person rides their own horse. Hand-led horse rides on a full-size horse are also offered for those who do not want to do the trail.
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What are the age requirements for pony rides, lessons, and trail rides?Children must be up to 90 pounds for pony rides. Lessons are available for ages 5 and up. For trail rides, riders must be at least 4 1/2 feet tall, and anyone under 18 must be accompanied by an adult.
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Are there height or weight limits for riders?All riders should be at least four and a half feet tall, and the weight limit is 250 pounds.
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What is the minimum age for group or family rides?Children must be at least 4 1/2 feet tall and anyone under 18 must be accompanied by an adult to participate in group or family rides.
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Can children participate in rides or lessons without an adult?Anyone under 18 must be accompanied by an adult to participate in rides.
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